Shipping instructions

Shipping Instructions

Shipping instructions.We make it simple to get your device repaired no matter where you live in South Africa, just read our shipping instructions. If your device needs just a screen replacement or another replacement part, you will have your device back in your hands in about 48 hours from the time you send it!. If you have any questions about using our courier service call us at 086 722 7764.

Download the form here. If you can't print the form, just send a paper with your device with your name, address, phone number and briefly describe the problem with your device. By sending your device you agree to the terms and conditions in the form.

Shipping fee for iPhone3, iPhone3GS, iPhone4, iPhone4s, iPhone5, Google Nexus and all Smart Phones

  • Overnight Express by 10h30
  • Door to door express services
  • *So if you are sending 1 iPhone it will cost you R200 to send and to have it back.

    Courier fee will be paid together with our repair charges on one invoice.

    Shipping fee for iPad2, iPad3, iPad4 and iPad mini

  • Overnight Express by 10h30
  • Door to door express services
  • *So if you are sending 1 iPad it will cost you R200 to send and to have it back.

    Shipping fee for Laptop, Desktop

  • Overnight Express by 10h30
  • Door to door express services
  • *So if you are a Laptop or Desktop it will cost you from R350 to send and to have it back.

    Courier fee will be paid together with our repair charges on one invoice.Please call us on 0219484635 if you need more information on shipping rates

    * Damage from water and any other chip level motherboard repairs can take 1 to 15 days for repair depending on the type and amount of damage to your device

    .

    4 Simple Steps for nationwide repairs in 48 hours

    1

    Book device online

    Book your device online by following this link ONLINE BOOKING, we will capture your details and arrange with our couriers to come collect your device.

    2

    Download our Repair consent form

    Download the form here. If you can't print the form, just send a paper with your device with your name, address, phone number and briefly describe the problem with your device. By sending your device you agree to the terms and conditions in the form.

    3

    Send the device to us

    Send your device to us.
    Ship your device to:
    HK Computers
    No1 Tygerberg Sentrum
    16 Voortrekker Road
    Belville, 7530
    Tel: 021 948 4635
    4

    Inform and repair

    We will contact you to inform you the cost of your repair. After approval, we will immediately repair and ship back your device the same day for most repairs. Motherboard repairs, liquid damage and a few other difficult repairs can take from 1-7 days to ship back.

    5

    Make Payment

    You will pay a single invoice for couriers and our service .Our preferred payment methods are : EFT and Cash deposit. Your device will be shipped after the payment has been received.